Providing Documentation and Website Solutions

Home  About Us  Project Request  Services  Clients/Employers  Expertise Frequently Asked Questions


Sub-prime home equity lender specializing in the origination, purchase, sale, and servicing of residential mortgage loans (now JPMorgan Chase)


Performed technical writing, conducted research, and conducted subject matter expert interviews on a variety of industry-specific projects, such as:

  • IT/corporate-wide security

  • Sarbanes-Oxley (302/404) compliance requirements (Section 302 General Corporate Financials and Section 404 Internal IT Controls)

  • Internal loan origination applications/ systems

  • Enterprise reporting system

  • Customer relationship management (CRM) applications, including Salesforce.com

  • Functional policies and procedures for appraisal management, funding administration, quality management, underwriting, and wire transfer

  • Courseware for managers, loan officers, and appraisers (wholesale and retail)

  • Instructional design/training documentation for training and trainers’ guides for instructors and participants of web-based projects

March 2005 - April 2006


Samples excluded due to proprietary content.

Writing  Project Management  Web Development, Help Files and Graphics  SOX
©2011 Writes4You. All rights reserved.