Providing Documentation and Website Solutions

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Software firm that develops, deploys, and supports core system software, tools, and applications

Projects (Client):

Provided marketing writing and conducted subject matter expert interviews on a technology product line to produce:

  • Datasheet

  • Frequently asked questions (FAQ)

Projects (Employer):

Developed navigation, content, and design components of intranet site. Performed technical writing/editing, provided project management, tested demos, and conducted subject matter expert interviews on a variety of software engineering technologies and projects involving USB (digital devices), Irda, and Firewire, such as:

  • User guides

  • System and process documentation

  • Technical support customer operations guide

  • Developer manuals

  • Frequently asked questions (FAQs)

  • Templates

  • Online help files

  • Technical writer hiring

  • Dreamweaver trainer for other divisions

  • Navigation and content redesign for Intranet including all product lines, divisions and technologies

  • Concept, writing, graphics and navigation of product lines on Internet

  • Course development and video review for engineering training program

  • Business flow diagrams

  • Marketing collateral

  • Sales material

  • Training material

  • Presentations

  • CDs

  • Newsletters

  • Product datasheets

  • Brochures

  • White paper

  • Ad development

  • Conversion of three manuals in Word into one 500-page FrameMaker book

November 1996 - February 2003



Samples excluded due to proprietary content.

Writing  Project Management  Web Development, Help Files and Graphics  SOX
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